General Policies

1. Warranty Policy

Receive all customer complaints regarding the use of the services of the company.
In all cases of warranty, you can contact us for warranty service.
Warranty according to the manufacturer’s specifications, depending on the product and the warranty period of each product

2. Reimbursement / refund policies

Based on the actual goods and the minutes of the contract, we will process the problem as quickly as possible. Guaranteed to bring satisfaction to you

3. Payment policy

There are 2 forms of payment, customers can choose the form convenient and suitable for you:

Option 1: Pay directly at the company or searefico.com at the following address:

REFRIGERATION TECHNOLOGY JOINT-STOCK COMPANY (SEAREFICO)

Floor 14, Centec Tower, 72-74 Nguyen Thi Minh Khai, Ward 6, District 3, Ho Chi Minh City
Tel: (+84 8) 3822 7260
Fax: (+84 8) 3822 6001 – Email: info@searefico.com

Option 2: Transfer payment via bank account.

• Note: The transfer contents specify the information. We commit to transparent business, legitimate, quality sales, with clear origin.

4. Shipping Policy

The mode of transportation will be exchanged between buyers and sellers to best match the situation of the parties
Will ship when the transaction is completed
We always ensure the quality of transportation to you, goods are always intact when transported to the recipient